PRIVACY

Your submission of personal information through the store is governed by our Privacy Policy.

TESPO SUBSCRIPTION TERMS

THIS TERMS OF SERVICE AGREEMENT (“AGREEMENT” OR “TERMS”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”, “YOUR”, OR “CUSTOMER”) AND LIFEBOOST LLC (“WE”, “TESPO”, THE “COMPANY”, OR “TESPO SUBSCRIPTION”), THE OWNER AND OPERATOR OF THE WWW.GETTESPO.COM WEBSITE (THE “SITE”). THIS AGREEMENT STATES THE TERMS AND CONDITIONS THAT GOVERN YOUR USE OF THE SITE AND YOUR PURCHASE OF THE SUBSCRIPTION AND PRODUCTS SOLD THROUGH OUR SERVICES. BY ACCESSING AND USING ANY OF THE SERVICES, YOU ARE INDICATING THAT YOU ACCEPT, AND AGREE TO COMPLY WITH, THIS AGREEMENT. IF YOU DO NOT ACCEPT THIS AGREEMENT, YOU ARE NOT PERMITTED TO, AND YOU MUST NOT, ACCESS OR USE THE SERVICES OR PURCHASE PRODUCTS FROM, OR SUBSCRIPTIONS TO, TESPO SUBSCRIPTIONS.

By signing up for a Subscription (as defined below), you represent, acknowledge, and agree that you are at least 18 years of age.

We reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Terms of Use Agreement.

Tespo Subscription Benefits:

Comprehensive Protection Plan: Tespo Member will be automatically enrolled in a comprehensive protection plan for all products and devices (“Equipment”) received from Tespo as long as the Customer is an active subscriber and in good standing. In the event that a Tespo dispenser, Tespo Go, or Tespo Cup becomes defective for any reason the Tespo Subscriber will receive a replacement free of charge. In order to receive their replacement Equipment, Tespo Subscribers can call 844-558-3776, or contact customer service at info@gettespo.com.

Lifetime Upgrade to New Technology: Tespo Subscribers will receive a free upgrade to any new Tespo dispenser introduced by Tespo. Tespo Subscribers will be required to return their Tespo Equipment in order to qualify for the free replacement Equipment. Tespo will notify Tespo Subscribers To return their equipment via email on record or by mail notification. In order to return their Equipment, Tespo Subscribers can call 844-558-3776, or contact customer service at info@gettespo.com. Tespo equipment must be returned to 46701 Commerce Center Drive, Plymouth, MI 48170 unless notified of a different receiving location.

Subscription Charge: Tespo Subscribers will be billed monthly in advance for their Subscription. Tespo Equipment and shipping is included in the monthly Subscription Fee.

Cancel at Any Time: Tespo Subscribers can cancel their Tespo Subscription at any time by simply completing a cancellation form. There is a $25.00 Return Shipping Fee to cover return freight and restocking costs. Tespo Subscribers must return the Tespo Equipment in good working condition to avoid an Equipment Charge.

Equipment Charge for Not Returning Tespo Dispenser: All Tespo provided dispensers (“Equipment”) remain the property of Tespo. None of the Equipment shall become a fixture. Tespo Subsciber must return the Tespo Dispenser within 21 days of Cancellation or the subscriber assumes ownership of the dispenser. Failure to return the dispenser will result in a charge to be determined in accordance with Tespo’s then current schedule of charges for non-returned Equipment. Tespo Subscriber agrees to pay such charge whether the Equipment is lost (through theft or otherwise), damaged or destroyed. The Equipment Charge for a Tespo Dispenser not returned to Tespo is $99.00. In order to return their Equipment, Tespo Subscribers can call 844-558-3776, or contact customer service at info@gettespo.com. Tespo equipment must be returned to 46701 Commerce Center Drive, Plymouth, MI 48170 unless notified of a different receiving address.

Tespo Equipment: Tespo will replace defective Equipment, if any, as long as such damage was not caused by misuse or other improper operations or handling by Tespo Subscriber. Tespo is not responsible for the maintenance or repair of Tespo Subscriber-provided equipment.

Termination by Tespo Subscriber: Unless otherwise terminated, this Agreement shall automatically renew on a month-to-month basis. Tespo Subscriber acknowledges that upon such renewal all pricing is subject to change. To terminate any recurring service, Tespo Subscriber must complete a cancellation form and call 844-558-3776, or provide a hard copy, written notice of termination to Tespo delivered to 46701 Commerce Center Drive, Plymouth, MI 48170. Returns will not be accepted without prior authorization.

Pausing shipments: You may pause your Tespo shipments at any time before the order has shipped. You may pause your shipments as many times as you want but only in increments of 1 (one) to 30 (thirty) days at a time. If you are a Tespo Subscriber, you may pause your shipments but the monthly equipment charge remains the same.

Care of Tespo Property and Service: Tespo Subscriber agrees that neither Tespo Subscriber nor any other person (except Tespo ‘s authorized personnel) will open, tamper with, service, or make any alterations to the Equipment. Tespo Subscriber agrees to clean and maintain the Equipment in accordance with Tespo User Guide. A Tespo Subscriber can contact Tespo customer service at 844-558-3776 if they have Equipment care questions or they can refer to www.gettespo.com/FAQ for additional care instructions.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Help remember and process the items in the shopping cart.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.Some of the features that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:
• Remarketing with Google AdSense

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

https://gettespo.com/
46701 Commerce Center Drive
Plymouth, MI 48170
US
info@gettespo.com
(844) 558-3776